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User Support Technician

Abbotsford - BC, British Columbia,CANADA
 
 
 
Job ID
:
#JP247-105494
 
Employer
:
Techno Way Installation Ltd.
 
Job Category
:
Others
 
Posting Date
:
June 22, 2021
 
Expiry date
:
October 21, 2021
 
Vacancies
:
2
 
Website
:
 
Salary
:
$30 - 32 / hr
 
 
 
 

Job Title: User Support Technician (NOC 2282)


Position: Permanent and Full Time


No of Vacancies: 2


Terms of Employment: Permanent, Full Time, Overtime, Day, Weekend 


Anticipated Start Date: As soon as possible 


Work Address: # Unit 204- 2567 Victoria Street, Abbotsford BC V2T 2T4


Wage rate: $30.00 - $32.00 per hour, for 37.50 hours per week 


Benefits: Relocation expenses & medical insurance for first 3 months covered by employer, if required.
Education: High School require, college diploma an asset 


Experience: 1 Year to less than 2 Years of experience 


Languages: English 



Job Duties: 



  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.

  • Consult user guides, technical manuals and other documents to research and implement solutions.

  • Reproduce, diagnose, and resolve technical problems encountered by users.

  • Provide advice and training to users in response to identified difficulties.

  • Provide business systems, network, and Internet support to users in response to identified difficulties.

  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.

  • Participate in the redesign of applications and other software.

  • May supervise other technical support workers in this group.
    Essential Skills: Oral communication, working with others, Problem solving, Decision making, Critical thinking, Continuous learning. 



Employer: Techno Way Installation Ltd.



How to apply:



By Email: technowayinstallation01@gmail.com


By Mail: # Unit 204 2567 Victoria Street, Unit 204, Abbotsford BC V2T 2T4