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User Support Technician

Woodbridge - ON, Ontario,CANADA
Job ID
Value Mobile
Job Category
IT & Web Design
Posting Date
April 10, 2021
Expiry date
January 09, 2022

User support technician 


Job details

  •  LocationWoodbridge, ON

  •  Salary$31.00 / hour

  •  Vacancies1 Vacancy

  •  Employment groups: Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada

  •  Terms of employmentPermanent, Full time40 hours / week

  •  Start dateAs soon as possible

  •  Benefits: Other benefits

  •  Employment conditions: Morning, Day, Evening

Job requirements




Bachelor's degree


1 years 

Ability to Supervise

5-10 people

Own Tools/Equipment

Computer, Printer, Internet access

Security and Safety

Basic security clearance

Transportation/Travel Information

Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Physically demanding, Attention to detail, Sitting, Combination of sitting, standing, walking

Personal Suitability

Team player, Accurate, Initiative, Judgement, Client focus, Organized, Effective interpersonal skills

Computer and Technology Knowledge

Networking software, Networking hardware, Networking security, Internet, Wireless networks

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work Setting

Help desk, Telecommunications industry


How to apply

By email