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Information Systems Business Analyst

Etobicoke - ON, Ontario,CANADA
Job ID
88 Webstudio Inc
Job Category
IT & Web Design
Posting Date
October 21, 2021
Expiry date
January 19, 2022
$42.00 hourly for 35 hours per week

Job Responsibilities

  • Overall business analysis and documentation, system configuration, customer support and solution testing for projects and system enhancements.

  • Work closely with colleagues and other business stakeholders to deliver various projects.

  • Participate in project definition workshops with clients to develop detailed business requirements and documentation.

  • Interact with clients to understand their needs and to anticipate ways in which our solutions can enhance their business processes.

  • Recommend changes to established methods; propose alternative and new solutions to improve operational efficiency.

  • Provide specialized Levels application support. Identify the root cause of issues, and triage with the appropriate team.

  • Source additional support from other teams to resolve underlying issues as needed.

  • Maintain the system documentation; run books and required changes to user documentation as incidents are resolved.

  • Support the Product Team at specific phases of the development life cycle: Application Lifecycle Management (ALM), design, build, testing, deployment and release.



  • Bachelor in Computer Science/similar background, or equivalent preferred

  • Functional knowledge of SAP applications is preferred

  • ITIL Certifications preferred



  • 3 years to less than 5 years


Desirable Experience:

SAP (FI/CO / HR / MM / OT SD); Microsoft Visual Studio; Sublime Text Systems, Applications and Products (SAP) Certified Online Databases: CIDOC-CRM Security and Safety Criminal record check; Basic security clearance

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Combination of sitting, standing, walking; Tight deadlines

Computer and Technology Knowledge

Spreadsheet; Internet; Networking security; Extranet; Intranet; Programming software; Data analysis software; Mapping and data visualization software; MS Office; Enterprise Applications Integration (EAI); Business intelligence; Information Technology Infrastructure Library (ITIL)

 Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized


Salary: $42.00 hourly for 35 hours per week

Location: Etobicoke - ON, Canada

How to apply? Please send us your resume along with a cover letter to