Food Service Supervisor

This Job is posted by an employment agency or third party on behalf of the employer.

Employer Name: MILANO GLOBAL HOSPITALITY LTD. (DBA: PAUL Bakery, Café & Restaurant)

Located at 1164 Robson Street, Paul has an origin story that dates back to 1889 in its native France. At Paul, bread and pastries are baked fresh in-house daily by French-trained chefs, according to the bakery restaurant. Additionally, the café location has breakfast, brunch, lunch, and dinner menus, promising "an authentic French experience."

We are currently hiring a full-time Food Service Supervisor for our café area, who can lead our front house team and improve the customer experience here at PAUL.

Employer name: PAUL Bakery, Café & Restaurant

Work Location: 1164 Robson St, Vancouver, BC V6E 1B2

Position Title: Food Service Supervisor

Terms of Employment: Full-time, Permanent

Estimated Starting Date: As soon as possible

Position available: 1

Wage: $16.00 - $17.00 per hour (depending on experience)

Work Hours: 30-40 hours per week

Benefit: 4% vacation pay & Group Insurance Benefits & Tips

Job Duties:

• Supervise front of house café staff including baristas, servers, and cashiers, ensuring the customer service being delivered and quality of items being served consistently meets PAUL’s standards
• Order supplies and café ingredients, such as coffee beans and syrups, and assist Restaurant Supervisor in scheduling for shipments and deliveries
• Communicate with back of house kitchens to ensure smooth operation and efficiency of service
• Handle escalated customer’s complaints and report to the Restaurant Supervisor if needed
• Advise staff on culinary genre offered by PAUL and appropriate recommendations for customers when asked
• May assist the Restaurant Supervisor in hiring and training café staff, ensuring the understanding of health and safety regulations from PAUL corporation and local authorities
• Assist the Restaurant Supervisor in the preparation of front of house’s work schedules and implementation of PAUL’s workplace procedures

Qualification:

• Completion of secondary school is required
• Completion of a college program in food service administration, hotel and restaurant management or related discipline OR 1+ year of experience in food preparation or service is required
• Outstanding communication and leadership skills are required
• Attention to detail and excellent customer service are required

How to Apply

Please e-mail us your resume and cover letter to samjeongemployment@gmail.com with the subject line of ‘PAUL Bakery, Café & Restaurant: Food Service Supervisor Position’. Please note that multiple submissions by one individual for this position will not be considered. Submissions will be reviewed and those who we believe might be a perfect addition to our team will be contacted.

Inquiries: e-mail only please.

** We welcome diversity and encourage applications from visible minorities group members, women, indigenous persons, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

All qualified candidates with legal authorization to work in Canada are encouraged to apply; however, Canadians and Permanent Residents will be given priority.