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Customer Service Representative Supervisor

Markham - ON, Ontario,CANADA
Job ID
Job Category
Customer Service
Posting Date
November 29, 2021
Expiry date
July 29, 2022
$21.00 to $25.00 / hour (To be negotiated)

Customer Service Representative Supervisor (NOC 6314)


JMH Stones Ltd.


1. General Information


1) Location: Markham, ON

2) Salary Range: $21.00 to $25.00 / hour (To be negotiated)

3) Vacancy: 1

4) Employment Type: Permanent Employment and Full Time

5) Work Hours: 40 hours / week

6) When to Start: As soon as possible


2. Job Requirements


1) Languages: English.

2) Education: A university degree or college diploma.

3) Related Experience: 1 year to less than 2 years.

4) Work Conditions and Physical Capabilities: Work under pressure and remote work available.

5) Personal Suitability: Effective interpersonal skills, Organized, Excellent written communication, and Excellent oral communication.

6) Business Equipment and Computer Applications: MS Word, MS PowerPoint, and MS Excel.


3. Main Responsibilities


1) Co-ordinate, assign and review the work of clerks engaged in providing information and customer service;

2) Establish work schedules and procedures and co-ordinate activities with other work units or departments;

3) Resolve work-related problems and prepare and submit progress and other reports;

4) Identify training needs and train workers in job duties and company policies;

5) Requisition supplies and materials;

6) Ensure smooth operation of computer systems, equipment and arrange for maintenance and repair work;

7) May perform the same duties as workers supervised.


4. How to Apply


By email: 


Thank you for your interest in working with us. If your experience and qualifications are a good match for this position, we will contact you for an interview. Only applicants selected for an interview will be contacted.