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Customer Services Representative Supervisor

Markham - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-119938
 
Employer
:
JMH STONES LTD.
 
Job Category
:
Customer Service
 
Posting Date
:
November 29, 2021
 
Expiry date
:
March 28, 2022
 
Vacancies
:
1
 
Website
:
 
Salary
:
$21.00 to $25.00 / hour (To be negotiated)
 
 
 
 

Customer Services Representative Supervisor (NOC 6314)


 


JMH Stones Ltd.


 


1. General Information


 


1) Location: Markham, ON


2) Salary Range: $21.00 to $25.00 / hour (To be negotiated)


3) Vacancy: 1


4) Employment Type: Permanent Employment and Full Time


5) Work Hours: 40 hours / week


6) When to Start: As soon as possible


 


2. Job Requirements


 


1) Languages: English.


2) Education: A university degree or college diploma.


3) Related Experience: 1 year to less than 2 years.


4) Work Conditions and Physical Capabilities: Work under pressure and remote work available.


5) Personal Suitability: Effective interpersonal skills, Organized, Excellent written communication, and Excellent oral communication.


6) Business Equipment and Computer Applications: MS Word, MS PowerPoint, and MS Excel.


 


3. Main Responsibilities


 


1) Co-ordinate, assign and review the work of clerks engaged in providing information and customer service;


2) Establish work schedules and procedures and co-ordinate activities with other work units or departments;


3) Resolve work-related problems and prepare and submit progress and other reports;


4) Identify training needs and train workers in job duties and company policies;


5) Requisition supplies and materials;


6) Ensure smooth operation of computer systems, equipment and arrange for maintenance and repair work;


7) May perform the same duties as workers supervised.


 


4. How to Apply


 


By email: hr.jmhstones@gmail.com 


 


Thank you for your interest in working with us. If your experience and qualifications are a good match for this position, we will contact you for an interview. Only applicants selected for an interview will be contacted.