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Customer Service Supervisor

Brampton - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-124368
 
Employer
:
Labour Link Staffing Inc.
 
Job Category
:
Supervisor
 
Posting Date
:
October 13, 2021
 
Expiry date
:
September 12, 2022
 
Vacancies
:
1
 
Website
:
 
Salary
:
$25.00 per hour for 35 hours per week
 
 
 
 

Assigned tasks

  • Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
  • Strategizing and monitoring the daily activities of customer service operations.
  • Assisting customer service staff with duties where required.
  • Training staff in areas of customer service and company policies.
  • Examine and verify accuracy of work and authorize routine deposits and withdrawals
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Identify training needs and train workers in job duties and company policies
  • Maintaining customer relations and ensuring consistent and repeat staffing business for the company.
  • Investigating and solving customer service complaints.
  • Performing additional duties where needed.

Qualifications

  • College/CEGEP with 1 years to less than 2 years in similar job duties
  • It is necessary to be able to read, write, and speak in English.

Work Conditions and Physical Capabilities

Large workload, Overtime required, Work under pressure, Fast-paced environment, Tight deadlines, Attention to detail

Number of Positions - 1

Salary &Working Hours

$25.00 per hour for 35 hours per week

Where: Brampton, ON, L6T2W4

 

TO APPLY:

If you have the skills and experience required for this position, please forward your resume to:

E-mail: jobseekers@labourlinkstaffing.co