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Customer Service Supervisor

Brampton - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-125846
 
Employer
:
Labour Link Staffing Inc
 
Job Category
:
Others
 
Posting Date
:
October 13, 2021
 
Expiry date
:
July 13, 2022
 
Vacancies
:
1
 
Website
:
 
Salary
:
$25.00 hourly for 35 hours per week
 
 
 
 

Assigned tasks

• Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
• Strategizing and monitoring the daily activities of customer service operations.
• Assisting customer service staff with duties where required.
• Training staff in areas of customer service and company policies.
• Examine and verify accuracy of work and authorize routine deposits and withdrawals
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Identify training needs and train workers in job duties and company policies
• Maintaining customer relations and ensuring consistent and repeat staffing business for the company.
• Investigating and solving customer service complaints.
• Performing additional duties where needed.

Qualifications

• College/CEGEP with 1 years to less than 2 years in similar job duties
• It is necessary to be able to read, write, and speak in English.

Work Conditions and Physical Capabilities
Large workload, Overtime required, Work under pressure, Fast-paced environment, Tight deadlines, Attention to detail

Number of Positions - 1

Salary &Working Hours
$25.00 per hour for 35 hours per week

Location
Brampton, ON, L6T2W4

How to apply
By email jobseekers@labourlinkstaffing.co