User Support Technician
Job Description
Terms of employment: Permanent employment, Full time (30 hours/week)
Location: Etobicoke, ON M9W 3A1
Salary: $30.00/hour
Vacancies: 1 vacancy
Start date: As soon as possible
Job Responsibilities
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
Security and Safety
Bondable
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Attention to detail
Personal Suitability
Accurate, Judgement, Organized, Reliability
Computer and Technology Knowledge
Networking software, Networking hardware, Intranet, Internet, MS Office, MS Windows, Wireless networks
Work Location
37 Haas Road, Etobicoke, Ontario M9W 3A1
How to apply
By email
jobs.worldchoiceapc@gmail.com