Front Desk Agent
Job details
- Location: 1943 Peninsula Rd. Ucluelet, BCV0R 3A0
- Salary: $18.00 to $25.00 hourly for 35 to 40 hours per week
- Terms of employment: Permanent employment, Full time, Day, Night, Weekend, Shift, Flexible Hours, Morning
- Start date: Starts as soon as possible
- Vacancies: 1 vacancy
Job requirements
Languages
English
Education
Secondary (high) school graduation certificate or equivalent experience
Experience
1 to less than 7 months
Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Make and confirm reservations; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Business Equipment and Computer Applications
Reservation software
Work Setting
Hotel, motel, resort
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods;
Work Location Information
Willing to relocate;
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Reliability; Organized;
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Apprentices, Indigenous people, Newcomers to Canada, Visible minorities, Youth