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Administrative Manager

Hamilton - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-131145
 
Employer
:
The Grand Olympia Hospitality and Convention Centre
 
Job Category
:
Manager & Executive
 
Posting Date
:
November 17, 2021
 
Expiry date
:
October 17, 2022
 
Vacancies
:
1
 
Website
:
 
Salary
:
$42.00 / hour
 
 
 
 

Salary: $42.00 / hour

Location:  660 Barton St, Stoney Creek, ON L8E 5L6

Vacancies: 1

Terms of employment: Permanent, Full time 35 hours/week

Start Date: As soon as possible

Employment conditions: Overtime, Day

 

Job requirements

Languages

English

Education

Bachelor's degree or college diploma

Experience

2 years to less than 3 years

Ability to Supervise

5-10 people

Work Conditions and Physical Capabilities

Work under pressure, Attention to detail

Personal Suitability

Excellent oral communication, Excellent written communication, Organized, Flexibility, Team player

Specific Skills

  • Plan and execute forecasted and actual details of events ensuring optimal scheduling and flawless service delivery 
  • Maintain and apply knowledge of all laws, as they relate to an event. 
  • Ensure achievement of service and profit targets through the implementation of strategies and procedures for our growing event venue business. 
  • Advising Event Managers on floor plans, product selection, and staffing to ensure service levels are appropriate and efficient. 
  • Plan and executive strategies to achieve and maintain high guest satisfaction metrics and employee engagement 
  • Conduct daily shift briefings to energize and motivate team members following brand service messaging and standards 
  • Coach and counsel team members to achieve optimal performance, productivity, and service delivery 
  • Advising Event Managers on floor plans, product selection, and staffing to ensure service levels are appropriate and efficient. 
  • Support a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. 
  • Continuously complete market surveys and competitive analyses for new and innovative banquet presentations and setups. 
  • Provide post-event analysis, and respond to client feedback. 
  • Participate in the development and implementation of corrective action plans. 

How to apply

By email

info@grandolympia.ca