Directing activities related to dispatching, routing, and tracking of vehicles and goods.
Planning, organizing, and managing subordinate staff members to ensure work is completed and consistent with the company's standards.
Support in hiring, on-boarding and training of new drivers, contractors and owner-operators
Directing investigations to verify and resolve customer or shipper complaints.
Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives.
Arranging repairs and routine maintenance of transportation vehicles.
Monitor company's or department's performance, prepare reports for senior management, and plan for changes to schedules and policies
Plan, organize, direct, control and evaluate daily operations
Complying with transportation-related policies, as well as safety rules and government regulations.
Promoting safe work activities by conducting safety audits, and attending company safety meetings.
Qualification & Skills
Bachelor's degree, preferred in business administration or engineering
3 years to 5 years’ experience in transportation industry with supervisory experience
Customer service skills
Business management skills
Possess analytical and leadership skills
Good time management abilities
Good negotiation skills and decision-making ability
Knowledge of transport methods, costs and benefits
Excellent written and verbal English communication skills
Ability to work well under pressure and as a team player