General Manager, Cleaning Service

Job Responsibilities:

• Co-work with the CEO to develop client portfolio, solicit potential big customers, assist to negotiate, and finalize new long-term contracts, retain and renew old contracts.
• Maintain liaison with volume customers, such as fleet owners and leasing companies.
• Supervise both Property maintenance and Logistics business, plan ahead of time,
• Work with external vendors to establish effective solutions and long-term partnerships in involving service levels agreements.
• Supervise all safety aspects for employees, client’s premises and contractors
• Interview, Recruit, Train employees and contractors; ramp-up contractors during winter months
• Review and revise outsourcing contracts for contracts and sub-vendors
• Develop comprehensive business covering Finance, Marketing, Operations and Sales for the Property maintenance and Transportation services
• Devise Monthly/Yearly Sales forecasts and schedules to meet desired productivity targets.
• Responsible for Financial management of projects, recognizing business opportunities and putting together bids to win new business as well as negotiating and agreeing contracts.
• Represent the company, or delegate representatives to act on behalf of the company, in negotiations or other official functions.
• Lead and control the operations team for more productivity, reduced downtime and ensure the optimized utilization of resources (materials, vehicles and manpower)
• Develop contract-specific processes and checklists to keep staff and contracts organized
• Ensure all administrative files and documents are up to date and meet government requirements
• Maintain and enforce existing processes to ensure business is always well organized
• Maintain staff schedule and make staffing decisions based on skill sets and jobs
• Review, submit and approve expense reports and invoices by cross referencing with notes and schedule
• Develop a professional relationship with customers and identify/ sell add-on services as needed
• Perform inspections of buildings/offices on a specified basis
• Provide inspection reports, which includes feedback to cleaners
• Interview, hire and train new cleaners
• Manage and motivate existing cleaning crews
• Compiling Budget Administration to meet revenue
• Generation and service Goals.
• Conduct weekly/monthly routine meetings to ensure that team goals and projects are achieved according to established guidelines, procedures and policies of the Company.
• Ensure branch Environmental, Health and Safety (EHS) Compliance.
• Ensure all training and compliance documentation is maintained.

Requirements:

• A university degree
• Minimum 5 years of experience in similar industry preferred/Project management experience
• Business acumen, growth mindset and orientation
• Ability to self-educate and take initiative when needed
• Past experience in P&L management preferred
• Excellent relational/communication/writing/phone skills
• Ability to handle details without losing sight of the big picture
• Organizational, Leadership & Motivational skills Technical / mechanical / industry knowledge
• Flexibility and multitasking
• Process and systems minded
• Proficient in Microsoft Excel and Word a must and the ability to operate other computer software and office equipment.
• Strong knowledge and experience in using service operating systems a plus.
• Use of all current technology as a communication and efficiency tool is a must.
• Requires the ability to read, write, communicate, and interpret accurately in English.
• This position requires the ability to read and write reports, business correspondence and desk procedures.
• Ability to supervise 3-4 people

Salary & Hours: $ 57.70 / hour & 30 hours per week

Location: Mississauga, ON  L5T 2M9

How to apply?

Please send us your resume along with a cover letter to career@carmasolutions.ca