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Front Desk Agent- NOC 6525

Others NL, Newfoundland & Labrador,CANADA
Job ID
Fahey Building Limited - The Labrador Inn
Job Category
Hotel & Resort
Posting Date
February 15, 2022
Expiry date
August 15, 2022

Job description:

As Front Desk Agent, your duties may include but not limited to ;

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service, Handle wake-up calls
  • Assist clients/guests with special needs

Education Requirement: Secondary (high) school graduation certificate

Work Experience: 1 year to less than 7 months

How to Apply:

By email: