Technical Service Manager

Position: 1

Employment Type: Permanent

Job Duties:

• Planning, control and management of telecommunication operations in an organization.
• Ensuring the smooth day to day operations of technical deliveries.
• Working on the close lines with the members of technical staff team and engineers for day-to-day technical work needed for telecommunication systems.
• Ensuring the maximum telecommunication system uptimes are maintained and the customers get the seamless service leveraged by those systems.
• Presenting the senior management about any policy or technical system upgrades needed from time to time
• Liaise with the other cross functional in-house and vendor teams in the event of major telecommunication system outages.
• Making sure the compliance requirements and security vulnerabilities pertaining to the telecommunication systems are adhered to.
• Ensuring the growth and progression plans for the reporting team of technical staff are in place and are always discussed with individual team members.
• Liaison with team of human resources for new hiring process.
• Ensuring new hires are mentored well with getting acquainted to organization’s policies.

Security and Safety: Valid Driver’s Class 5 license, clean driving abstract and criminal record check.

Education & Language requirement:

• Fluent in English language; oral Punjabi and Hindi language is asset but not mandatory.
• University degree in science /electrical engineering or related field is required.
• Several years of experience in a related technical profession is required.

Work Location: 13737 72 AVE suite 205, Surrey, BC, V3W 2P2

How to Apply: