Service Station Manager
Employer : MDF TIRE CANADA INC.
Location : 12202 Old Yale Road, Surrey, BC V3V 3X5
Job Title : Service Station Manager.
NOC Code : NOC 0621.
Positions Available : 1
Term : Permanent, Full Time.
Salary : $34.00/hour.
Start Date : As Soon As Possible.
Education : Secondary School.
Language : English.
Experience : 1 to 2 years
Essential Skills:
Staff management and leadership skills, Excellent communication, interpersonal, and organizational skills, Exceptional customer service skills, Advanced decision-making and problem-solving abilities, Ability to prioritize and maintain professionalism during high-volume periods.
Duties:
- Set department sales objectives and submit annual forecast and monthly profitability reports
- Organize department meetings and updates as needed
- Interview, hire, train, develop, and motivate the Service Department team
- Manage and develop team through regular feedback and annual performance reviews
- Review and provide advancement opportunities
- Handle elevated customer issues or complaints until resolution
- Continuously monitor and improve Customer Service Index (CSI) ratings
- Identify and implement strategic opportunities for improvement in department processes and spending
- Establish and maintain a safe, positive work environment by ensuring staff compliance with safety requirements
Please apply to mdftci2005@outlook.comwith your resume and cover letter or mail at 12202 Old Yale Road, Surrey, BC V3V 3X5