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Product Specialist

Vaughan - ON, Ontario,CANADA
Job ID
DIGI Canada Inc.
Job Category
Posting Date
May 10, 2022
Expiry date
June 09, 2022

Product Specialist


DIGI Canada Inc. is an equal opportunity employer. We are currently looking for a permanent and full-time Product Specialist.


Duties and Responsibilities:


  • Assist in bringing new technologies to the market by providing expertise in design, development and testing of electronic components, equipment and systems.
  • Assist in inspection, testing, adjusting and evaluation of various DIGI products such scales, wrapping equipment, automatic labelers, electronic price tags etc.
  • Write specifications, technical manuals, reports and written instructions.
  • Provide technical training to service, administration, production and sales team on new products.
  • Assist in the deployment and evaluation of new technologies in the field.
  • Provide technical support and training to existing and new employees.
  • Assist in the Quality Control process at DIGI Canada to ensure product quality is maintained as per company standards.
  • Calibrate and setup electronic equipment according to technical manuals and written instructions.
  • Support key customer accounts (major grocery chains) and other independent grocery stores throughout the country.
  • Support and assist other DIGI Canada Inc. technicians as needed.


Education, skills and experience required:

  • Completion of a one- or two-year college program in electrical or electronics engineering technology or related field
  • Must have a solid mechanical aptitude and a good understanding of electrical schematics and electronics.
  • Experience in a technical role with a high level of customer interaction is preferred
  • Minimum 1-year experience in a similar role
  • Must enjoy travelling and working out in the field
  • Must be able to work effectively with minimal supervision
  • Apply technical skills in an effective manner
  • Advanced network computer skills
  • Knowledge of customer service principles
  • Hands on experience in software, hardware and peripheral devices
  • Working knowledge of Multimedia systems, LAN and Wireless networks
  • Proven record in customer services skills
  • Read schematics and technical manuals
  • Exposure to general networking protocols, specifically TCP/IP
  • Working knowledge of Point of Sale systems preferable


Compensation & Benefit:

$32.00/hour, Group Benefit - health, dental, medical, life insurance, short and long term disability, family assistance, travel insurance, profit-sharing bonus. 15 days paid vacation.


Work Location: 87 Moyal Crt, Concord, ON L4K 4R8


Please send your resume to (email).

(Only those selected for an interview will be contacted)