Address customers' complaints or concerns; Recruit, train and supervise staff; Negotiate with clients for catering or use of facilities; Ensure health and safety regulations are followed; Provide customer service; Negotiate arrangements with suppliers for food and other supplies; Set staff work schedules and monitor staff performance; Determine type of services to be offered and implement operational procedures; Plan, organize, direct, control and evaluate daily operations
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Combination of sitting, standing, walking; Standing for extended periods; Tight deadlines