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User support technician

Toronto - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-144466
 
Employer
:
ARIRA IT SOLUTIONS INC
 
Job Category
:
Technician & Mechanic
 
Posting Date
:
May 27, 2022
 
Expiry date
:
March 26, 2023
 
Vacancies
:
3
 
Website
:
 
Salary
:
$30.00 / hour
 
 
 
 

Salary: $30.00 / hour

Work Location: 250 Yonge St. suite 2201, Toronto, ON M5B 2L7

Vacancies: 3

Terms of employment: Permanent, Full time 30- 35 hours/week

Start Date: As soon as possible

Employment conditions: Day

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Provide business systems, network and Internet support to users in response to identified difficulties

Work Setting

Consulting firm

Work Conditions and Physical Capabilities

Fast-paced environment

Ability to Supervise

1 to 2 people

Computer and Technology Knowledge

Word processing software; MS Windows; Internet; JavaOS; Networking software; Networking security; Servers; Presentation software; Programming software; Software development; MS Office

Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

How to apply

By email

ariraitsolutions@gmail.com