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Computer help desk supervisor

Surrey - BC, British Columbia,CANADA
Job ID
Genconian Technologies Inc.
Job Category
Administrative Support
Posting Date
May 30, 2022
Expiry date
October 29, 2022

  • Location- Surrey, BC, V3W 1L6

  •  Salary- $32.00 / hour

  •  Vacancies- 1 vacancy

  •  Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada

  • Permanent Employment- Full Time, 30 to 40 hours
  •  Start date- As soon as possible


Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen or a permanent resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.


How to apply

By email

Job requirements




Secondary (high) school graduation certificate


Experience an asset

Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail
Ability to Supervise
3-4 people
Personal Suitability
Effective interpersonal skills, Accurate, Team player, Excellent oral communication, Client focus, Organized, Excellent written communication, Initiative

Job duties

  • Communicate with computer users who are having problems, both virtually and in person, to determine and document the issues they are having.
  • To investigate and execute solutions, consult user guides, technical manuals, and other documentation.
  • Users' technical difficulties should be reproduced, diagnosed, and resolved.
  • Assist users with guidance and training in response to problems that have been detected.
  • Assist users with company systems, networks, and the Internet in response to problems that have been recognized.
  • Gather, organize, and keep a log of problems and solutions.