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Computer help desk supervisor

Surrey - BC, British Columbia,CANADA
 
 
 
Job ID
:
#JP247-144683
 
Employer
:
Genconian Technologies Inc.
 
Job Category
:
Administrative Support
 
Posting Date
:
May 30, 2022
 
Expiry date
:
October 29, 2022
 
Vacancies
:
1
 
Website
:
 
Salary
:
$32
 
 
 
 

  • Location- Surrey, BC, V3W 1L6

  •  Salary- $32.00 / hour

  •  Vacancies- 1 vacancy

  •  Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada

  • Permanent Employment- Full Time, 30 to 40 hours
  •  Start date- As soon as possible

 

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen or a permanent resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

 

How to apply

By email

career@genconiantechnologies.com

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

Experience an asset

Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail
Ability to Supervise
3-4 people
Personal Suitability
Effective interpersonal skills, Accurate, Team player, Excellent oral communication, Client focus, Organized, Excellent written communication, Initiative

Job duties

  • Communicate with computer users who are having problems, both virtually and in person, to determine and document the issues they are having.
  • To investigate and execute solutions, consult user guides, technical manuals, and other documentation.
  • Users' technical difficulties should be reproduced, diagnosed, and resolved.
  • Assist users with guidance and training in response to problems that have been detected.
  • Assist users with company systems, networks, and the Internet in response to problems that have been recognized.
  • Gather, organize, and keep a log of problems and solutions.