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customer service supervisor

Toronto - ON, Ontario,CANADA
Job ID
Popeyes Louisiana Kitchen
Job Category
Restaurant & Cafe
Posting Date
July 12, 2022
Expiry date
August 11, 2022

customer service supervisor- retail


Job requirements




Secondary (high) school graduation certificate

or equivalent experience



1 to less than 7 months

Transportation/Travel Information
Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, Walking, Standing for extended periods, Attention to detail
Work Location Information
Urban area, Willing to relocate
Personal Suitability
Client focus, Excellent oral communication, Effective interpersonal skills, Team player, Reliability, Organized, Accurate, Flexibility
Security and Safety
Criminal record check
Job duties will be -


  • Supervise and co-ordinate sales staff and cashiers
  • Assign sales workers to duties and prepare work schedules
  • Authorize payments and the return of merchandise
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Maintain specified inventory and order merchandise
  • Hire and train or arrange for the training of new sales staff and monitor and report on performance
  • Ensure the visual standards
  • image of the store is maintained, such as store displays, signage, and cleanliness
  • May perform the same duties as workers supervised
  • May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.

How to apply

By email