customer service supervisor

customer service supervisor- retail

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

or equivalent experience

Experience

1 to 2 years

Transportation/Travel Information

Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, Walking, Standing for extended periods, Attention to detail

Work Location Information

Urban area, Willing to relocate

Personal Suitability

Client focus, Excellent oral communication, Effective interpersonal skills, Team player, Reliability, Organized, Accurate, Flexibility

Security and Safety

Criminal record check

Job duties will be -

 

• Supervise and co-ordinate sales staff and cashiers
• Assign sales workers to duties and prepare work schedules
• Authorize payments and the return of merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Maintain specified inventory and order merchandise
• Hire and train or arrange for the training of new sales staff and monitor and report on performance
• Ensure the visual standards
• image of the store is maintained, such as store displays, signage, and cleanliness
• May perform the same duties as workers supervised
• May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.

How to apply

By email

popeyes.2340135@gmail.com