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Customer Service Supervisor - Retail

Barrie - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-145489
 
Employer
:
2708850 Ontario Inc.
 
Job Category
:
Sales & Retails
 
Posting Date
:
July 13, 2022
 
Expiry date
:
July 13, 2023
 
Vacancies
:
1
 
Website
:
 
Salary
:
$20 per hour
 
 
 
 

Job Duties-

  • Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
  • Learn to identify customer needs or desires in order to recommend the appropriate product or service.
  • Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
  • Keep a record of incoming inquiries to be able to reference at a later date.
  • Be able to process orders, forms, applications, or requests.
  • Work with colleagues when necessary to resolve customer complaints.
  • Provide feedback to other departments to help improve sales, marketing, and business processes.
  • Learn about the products inside and out to be able to answer any questions from customers.

 

Job Requirements-

Education: Secondary (high) graduation certificate

Experience: 1 year to less than 2 years

 

Apply at - recruitment.coldwatershell@gmail.com