Customer Service Supervisor - Retail

2708850 Ontario Inc.
Job location: Barrie - ON, Ontario
Job ID: #JP247-145489
Employer: 2708850 Ontario Inc.
Job Category: Sales & Retails
Vacancies: 1
Salary: $20 per hour
Posting date: July 13, 2022
Expiry date: July 13, 2023

Job Duties-

  • Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
  • Learn to identify customer needs or desires in order to recommend the appropriate product or service.
  • Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
  • Keep a record of incoming inquiries to be able to reference at a later date.
  • Be able to process orders, forms, applications, or requests.
  • Work with colleagues when necessary to resolve customer complaints.
  • Provide feedback to other departments to help improve sales, marketing, and business processes.
  • Learn about the products inside and out to be able to answer any questions from customers.


Job Requirements-

Education: Secondary (high) graduation certificate

Experience: 1 year to less than 2 years


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