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Customer Service Supervisor - Retail

Barrie - ON, Ontario,CANADA
Job ID
2708850 Ontario Inc.
Job Category
Sales & Retails
Posting Date
February 11, 2022
Expiry date
January 10, 2023
$20 per hour

  • Supervise and co-ordinate sales staff and cashiers
  • Assign sales workers to duties and prepare work schedules
  • Authorize payments and the return of merchandise
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages
  • Maintain specified inventory and order merchandise
  • Prepare reports regarding sales volumes, merchandising and personnel matters
  • Hire and train or arrange for the training of new sales staff and monitor and report on performance
  • Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
  • May perform the same duties as workers supervised
  • May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.


Job Requirements-

  • Secondary (high) school graduation certificate
  • 1 years to less than 2 years of experience


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