Supervise and co-ordinate staff and cashiers
Assign workers to duties and prepare work schedules
Resolve issues that may arise, including customer requests, complaints and supply shortages
Maintain specified inventory and order merchandise and the requirement as per the headquarters.
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new staff and monitor and report on performance
Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
May perform the same duties as workers supervised
May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.