Customer Service Representative Supervisor

Company Operating Name: Netvance System Inc.

Business Address: #210-2030 Bristol Cir, Oakville, ON, L6H 0H2

Job Position Title: NOC 6314 – Customer Service Representative Supervisor for System Integration Company

JOB DESCRIPTION

The role of Customer Service Representative Supervisor at Netvance System Inc. will be responsible for co-ordinating the activities of creating service relationships with business clients in need of enterprise software, system integration, and ERP training services.

EMPLOYMENT LENGTH: PERMANENT 30-40 Hrs Full Time

LANGUAGE OF WORK: ENGLISH

WAGE: $30/Hr

LOCATION:  Oakville, Ontario

JOB DUTIES

The duties of the Customer Service Representative Supervisor at Netvance System Inc. will include but are not limited to:

• Co-ordinate, assign and review the work of staffs engaged in the following duties: providing information and customer service; and serving customers in commercial, finance, industrial industries, and other institutions
• Establish work schedules and procedures, co-ordinate activities with other work units or departments, and verify accuracy of work
• Resolve work-related problems and prepare and submit progress and other reports
• Requisition supplies and materials
• Ensure smooth operation of computer systems, facilities, and arrange for system maintenance
• May perform the same duties as staffs supervised

QUALIFICATION

• Completion of college or industry courses related to financial, or customer services may be required.

• 1-2 years of experience in the occupation supervised is required.

JOB CONTACT

info@netvancesystem.com

289-856-8341