User Support Technician
Hightain Group Corp.
Job location: Calgary - AB, Alberta
Job ID: #JP247-150989
Employer: Hightain Group Corp.
Job Category: Sales & Retails
Vacancies: 1
Salary: $30.00 to $31.00 / hour (To be negotiated)
Posting date: August 25, 2022
Expiry date: December 24, 2022
Job requirements
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience
1 year to less than 2 years
- Personal Suitability
- Accurate, Client focus, Effective interpersonal skills, Initiative, Organized, Team player
- Computer and Technology Knowledge
- Android, MAC, Device drivers, Internet, MS Office, MS Windows, Wireless networks
- Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Work Conditions and Physical Capabilities
- Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail