User support technician

Pi-squared Consulting
Job location: Mississauga - ON, Ontario
Job ID: #JP247-151199
Employer: Pi-squared Consulting
Job Category: IT & Web Design
Vacancies: 1
Salary: $32.00 / hour
Posting date: August 08, 2022
Expiry date: December 07, 2022

Job requirements




College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years


7 months to less than 1 year

Work Setting

Relocation costs covered by employer, Startup company, Willing to relocate, Help desk, Consulting firm

Own Tools/Equipment

Computer, Printer, Internet access, Cellular phone

Personal Suitability

  • Accurate, Effective interpersonal skills,
  • Excellent oral communication
  • Excellent written communication
  • Team player

Computer and Technology Knowledge

MAC, Networking hardware, Desktop applications, File management software, Multimedia software, Word processing software, Presentation software, MS Office, MS Windows, Spreadsheet


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software


1 to 2 people

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive task
  • Attention to detail
  • Sitting


Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen or a permanent resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.


How to apply

  • By email