Customer service supervisor - retail

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Personal suitability

Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Flexibility, Organized, Reliability, Team player

Tasks

Assign sales workers to duties, Hire and train or arrange for training of staff, Authorize payments by cheque, Order merchandise, Authorize return of merchandise, Establish work schedules, Sell merchandise, Prepare reports on sales volumes, merchandising and personnel matters, Organize and maintain inventory, Resolve problems that arise, such as customer complaints and supply shortages

Security and safety

Bondable

Supervision

5-10 people

Transportation/travel information

Public transportation is available

Work conditions and physical capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Walking, Attention to detail, Standing for extended periods

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