User Support Technician
User Support Technician– 1 Position, JK Contracting and Consulting Inc., London, Ontario, N6A 5B5, Canada ($25.75/hour, 35 Hours Per Week)
Job Duties
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Job Requirements:
- Must have College, CEGEP or Other non-university or Diploma of 1 year to 2 year
- At least 1 year to less than 7 months year of experience will be an asset
- Languages: English, mandatory
Please apply by email: jaismeen.kaur9207@gmail.com