User Support Technician (NOC 22221)

Logic Computers Inc.
Job location: Winnipeg - MB, Manitoba
Job ID: #JP247-171218
Employer: Logic Computers Inc.
Job Category: IT & Web Design
Vacancies: 2
Posting date: January 15, 2023
Expiry date: -436 days left

Name of the company: Logic Computers Inc.

 

Name of the position: User Support Technician (NOC 22221)

 

Head Office:  #4 995 McPhillips St Winnipeg, MB R2X 2K3

 

Job Location: #4 995 McPhillips St Winnipeg, MB R2X 2K3

 

Experience: 1 year to less than 2 years

 

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

 

Number of Openings: 02

 

Term of Employment- Permanent employment, 40 hours/ week

 

Wage: $25.47/ hour

 

Job Duties:                                                                                                                                        

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Reproduce, diagnose and resolve technical problems encountered by users
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • May supervise other technical support workers in this group.

 

 

Please send resume as specified below:

 

By email : jobs@logiccomputers.ca

By mail : #4 995 McPhillips St Winnipeg, MB R2X 2K3

In person : #4 995 McPhillips St Winnipeg, MB R2X 2K3 (From10:00 to 17:007 )