User support technician
KEY IT MATTERS
Job location: Others ON, Ontario
Job ID: #JP247-192668
Employer: KEY IT MATTERS
Job Category: IT & Web Design
Vacancies: 1
Posting date: May 26, 2023
Expiry date: -310 days left
Job details
- LocationBrighton, ONK0K 1H0
- Salary30.00 hourly 40 hours per Week
- Terms of employmentPermanent employmentFull time
- Start dateStarts as soon as possible
- Benefits: Other benefits
- vacancies1 vacancy
- Verified
- SourceJob Bank #2457317
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
- 1 to 2 people
Benefits
Other benefits
- Other benefits
Employment groups Help -
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Veterans, Visible minorities, Youth.