User support technician

User support technician 

RAENAN CONSULTANCY INC.

Job details

• LocationMississauga, ONL5B 1M5
• Salary29.00 hourly / 35 hours per Week
• Terms of employmentPermanent employmentFull time
• Start dateStarts as soon as possible
• Benefits: Other benefits
• vacancies: 1 vacancy

• Overview

  Languages

  English

  Education

  • College/CEGEP

  Experience

  1 to less than 7 months

  Responsibilities

  Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

  Experience and specialization

  Computer and technology knowledge

  • MAC
  • Web service design
  • MS Office
  • MS Windows

   

  Benefits

  Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Parking available

  Employment groups Help - Employment groups

  This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth

  Who can apply to this job?

  Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

  If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

   

  How to apply

  Direct Apply

  By applying directly on Job Bank (Direct Apply)

  By email

  jaismeen.kaur9207@gmail.com

  This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently a student?
  • Are you currently legally able to work in Canada?