Technical Support Analyst

Position: Technical Support Analyst

Number of Positions we are hiring - 1

Company: Freight Connections Inc.

Address: 6765 Kennedy Road, Mississauga, ON L5T0A2 Canada

Reporting to: Manager

NOC: 22221

Job Reference Number: FC76

Terms of Employment: Full-Time, Permanent Position

Location of Work: Brampton, Ontario

Language Preference: English

We will provide:

- Minimum of 37.5 hours/ week throughout your employment period

- Paid Vacation of 2 Weeks each year or 4% of salary

- Pay Range from $29 - $31 per hour

Duties

• Provide first-level IT support to the office and remote teams.
• Diagnose and resolve hardware and software issues affecting workstations, servers, and other equipment’s like printers, scanners or external hard drives.
• Monitor IT systems to ensure they are operational and free from outages.
• Ensuring the safeguarding of company data through routine backups and storage management.
• Provide basic training on IT systems to the new employees.
• Maintain documentation related to configurations, operations, and troubleshooting procedures.

Requirements

• Minimum of a diploma in Computer Science, Information Technology, or a related field.
• At least 1 year of experience in an IT support role.
• Ability to work legally in Canada

Apply to: fciontario@gmail.com