Sales supervisor - retail

Work setting

• Retail business

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Physically demanding
• Repetitive tasks

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Initiative