Front desk clerk, hotel

Position Title: Front desk clerk, hotel

Job Duties:

1. Manage and maintain the record of vacant, reserved and assigned rooms.
2. Check-in and register the arriving guests and assign rooms.
3. Greet customers and assist in check-in and check-out.
4. Respond to the queries by telephone, email, letter and provide information regarding the hotel services.
5. Handle customer complaints.
6. Receive payments and handle cash register.
7. Taking cancellations requests, wake-up calls and a myriad of other guest requests.

Location, Website and other Contact Details:

• 19 Millennium Way Kincardine , ON N2Z 0B5
• https://www.marriott.com/en-us/hotels/ykdts-towneplace-suites-kincardine/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0 
• jobs@tpskincardine.com
• 519-395-2665
  

Experience and Education:

• Secondary (high) school graduation certificate

• Experience an asset

Salary, working hours, overtime and vacation pay: 

• 18.10 hourly 
• Minimum 40 hours per week
• (Overtime Rate) $27.15 per hour starting after 44 hours per week
• Holiday pay: 4% of gross pay

It is a permanent full time position available for: Indigenous people, Newcomers to Canada, Visible minorities, Youth.