Guest service supervisor
Holiday Inn Express & Suites Waterloo/St. Jacobs
Job location: Waterloo - ON, Ontario
Job ID: #JP247-245657
Employer: Holiday Inn Express & Suites Waterloo/St. Jacobs
Job Category: Hotel & Resort
Vacancies: 2
Salary: $21.43/hour
Posting date: January 17, 2024
Expiry date: December 17, 2024
- Location: 14 Benjamin Road, Waterloo, ON N2V 2J9
- Salary: $21.43/ hour
- Terms of employment: Permanent employment, Full time 35 to 40 hours/week
- Start date: As soon as possible
- Employment conditions: Day, Early Morning, Evening, Morning, Night, Overtime, Shift, Weekend
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Requisition materials and supplies
- Resolve work-related problems and prepare and submit progress and other reports
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- MS Outlook
- MS Excel
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Organized
- Team player