Information technology (IT) support technician

Information technology (IT) support technician

Toronto, ON M6K 1T5

Salary :30.05 hourly / 30 to 40 hours per Week

Responsibilities

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service

Experience and specialization.

Computer and technology knowledge

• Networking software
• Networking hardware
• Networking security

Languages

English

Education

• Bachelor's degree
• or equivalent experience

Experience

1 year to less than 2 years

Terms of employment: Permanent employment, Full time

Shifts: Day, Morning

Start date: As soon as possible.

How to apply

By email

vtechsolution.ca@gmail.com

Include this reference number in your application

STVTECH_2024