Customer service representative supervisor - Financial Services

Responsibilities:

• Co- ordinate, assign and review work
• Identify training needs and train workers in job duties and company policies
• Resolve work related problems and prepare and submit progress and other reports.
• Co - ordinate activities with other departments
• Propose improvements to methods, systems and procedures
• Establish work priorities and ensure procedures are followed and deadlines are met
• Establish work schedules and procedures
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
• Examine and verify accuracy of work and authorize routine deposits and withdrawals
• Perform same duties as supervised

Education:

College/CEGEP or other non university certificate or diploma from a program of 1 to 2 years.

Language:

English - Required

Hindi - Preferred

Computer Knowledge:

MS Office

Additional Information:

• Available to start immediately
• Attention to detail
• Tight Deadlines
• Remote work not available
• Apply if you are legally authorized to work in Canada