User support technician

Job Description:

Fast Track Appliances Ltd. is hiring - User support technician.

full-time permanent positions.

Following is the job description,

Company Name: Fast Track Appliances Ltd.
Location: Surrey, BC V3T 4E3 Canada

Job title: User support technician

Number of Positions: 1

Start date of employment: As soon as possible

Wages: $30.77/hour, 40 hours/week

Job Duties:

• Respond to users experiencing difficulties with computers.
• Consult user guides, technical manuals and other documents to research and implement solutions.
• Provide advice and training to users in response to identified difficulties.
• Collect, organize, and maintain a problem and solutions log for use by other technical support analysts.
• Participate in the redesign of applications and other software.
• Supervise other technical support workers in this group.
• Provide business systems, network, and Internet support to users in response to identified difficulties.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Perform Web-server backup and recovery operations.
• Provide customer service.

Requirements:

• Secondary (high) school graduation certificate
• 1 to less than 7 months of experience
• Language: English

Suitable/shortlisted candidates will be contacted via e-mail or phone call for interview.

How to apply:

If eligible, please apply by email: fasttrackappliancesltd@gmail.com

Please no phone calls or walk-ins.