SPA SUPERVISOR

Job details

• Location: Brampton, ONL7A 0C4
• Salary: 60,000 annually / 30 to 44 hours per Week
• Terms of employment: Permanent employmentFull time
• Day, Evening, Morning, Weekend
• Start date: Starts as soon as possible
• Benefits: Other benefits

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work site environment

• Air conditioned

Work setting

• Beauty shop or aesthetic service

Responsibilities

Tasks

• Hire, train, and manage spa staff, including massage therapists, estheticians, receptionists, and attendants.
• Ensure exceptional customer service by greeting clients, addressing inquiries or concerns, and resolving any issues that may arise.
• Oversee inventory levels of products, supplies, and equipment such as order supplies as needed, monitor usage, and ensure that inventory is well-stocked to meet demand.
• Assist in creating and managing the spa's budget, monitoring expenses, and identifying opportunities to increase revenue or reduce costs.
• Maintain high standards of cleanliness, hygiene, and safety throughout the facility by ensuring equipment is well-maintained and that all staff adhere to sanitation and safety protocols.
• Create promotional materials, organizing special events or packages.
• Handle various administrative duties, such as schedule appointments, manage bookings, and maintain client records. Also handle billing, invoicing, and cash management.
• Provide ongoing training and professional development opportunities for spa staff to enhance their skills and knowledge.
• Ensure compliance with industry regulations, licensing requirements, and health and safety standards.
• Resolve any customer requests, issues or conflicts that arise among staff or clients.
• Prepare and submit staff timesheets, progress and other reports as per the management request.
• Order, sell merchandise and authorize return of merchandise.

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Combination of sitting, standing, walking
• Fast-paced environment
• Standing for extended periods
• Work under pressure
• Ability to distinguish between colours
• Tight deadlines
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Accurate
• Dependability
• Ability to multitask

Benefits

Other benefits

• Free parking available

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Indigenous people
• Newcomers to Canada
• Visible minorities
• Youth

Who can apply to this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

How to apply

By email 

employmentrupalbeautyzone@hotmail.com