Responsibilities

Tasks

• Coordinate the flow of information within the team
• Evaluate daily operations
• Open and distribute mail and other materials
• Plan and organize daily operations
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Respond to employee questions and complaints
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail

Personal suitability

• Ability to multitask
• Team player
• Accurate
• Client focus
• Reliability
• Time management