Guest Service Manager
Comfort Inn
Job location: Others ON, Ontario
Job ID: #JP247-259537
Employer: Comfort Inn
Job Category: Hotel & Resort
Vacancies: 1
Salary: $ 38.00 per hour
Posting date: March 04, 2025
Expiry date: September 04, 2025
Overview
Languages
- English
Education
- Bachelor's degree
Position
- Permenant Full Time, 30 hrs/week
Experience
- 3 years to less than 5 years
On site
- Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Perform front desk duties
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Manage events
- Organize and maintain inventory
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player