User Support Technician
MISSION CONTROL NOC AND HELPDESK SERVICES
Job location: North York - ON, Ontario
Job ID: #JP247-259825
Employer: MISSION CONTROL NOC AND HELPDESK SERVICES
Job Category: IT & Web Design
Vacancies: 1
Salary: $31.00 to $33.00 hourly (To be negotiated) / 30 hours per Week
Posting date: March 01, 2025
Expiry date: March 01, 2026
WORK LOCATION
1120 FINCH AVENUE WEST suite 104 North York, ON M3J 3H7
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilitiesSupport for newcomers and refugeesSupport for youthsSupport for VeteransSupport for Indigenous peopleSupport for mature workersSupports for visible minoritiesWho can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
How to apply
By mail
1120 FINCH AVENUE WEST suite 104 TORONTO, ON M3J 3H7