Event Success Manager

Planned Enterprise
Job location: Montreal - QC, Quebec
Job ID: #JP247-262744
Employer: Planned Enterprise
Job Category: Customer Service
Vacancies: 1
Salary: $35.00 per hour
Posting date: September 15, 2025
Expiry date: October 15, 2025

Company: Planned Enterprise

Location: Montreal, Québec

Position Type: Full-time, Permanent

Job Title

Event Success Manager – NOC: 12103

Wage and Hours

  • Hourly wage: $35.00 CAD
  • Hours of work: 40 hours per week, full-time, Monday to Friday

Job Duties

The Event Success Manager is responsible for the end-to-end delivery of enterprise events for Planned Enterprise clients, serving as the primary point of contact. Duties include:

  • Managing client intake and overseeing event planning from start to finish.
  • Leading supplier sourcing, contract negotiation, and supplier orchestration.
  • Handling all contracting, payments, and registration/guest management flows.
  • Coordinating room blocks, logistics, and event reporting.
  • Enforcing company policy, service-level agreements (SLAs), and compliance standards.
  • Capturing measurable cost savings and maintaining accurate financial and audit documentation.
  • Leading the execution of events (primarily remote coordination).
  • Delivering post-event ROI analytics and strategic recommendations.
  • Providing product feedback to internal teams.
  • Partnering with Sales and Customer Success teams to support adoption and business expansion.

Requirements

  • Post-secondary education in a related field is a definitive asset.
  • Minimum 2 years of professional experience in project management.
  • Strong organizational skills with the ability to manage multiple complex projects simultaneously.
  • Excellent negotiation, communication, and problem-solving skills.
  • Proficiency with event management tools and MS Office Suite.
  • Ability to work effectively with cross-functional teams and external partners.
  • Knowledge of English is mandatory. Bilingualism (English and French) is considered an asset.

Benefits

  • Medical insurance coverage.
  • Dental insurance coverage.

How to apply

Please submit a cover letter explaining how you meet the requirements of this position along with your resume to Mr. Emeric Noel by email: emeric@planned.com