Event Success Manager
Planned Enterprise
Job location: Montreal - QC, Quebec
Job ID: #JP247-262744
Employer: Planned Enterprise
Job Category: Customer Service
Vacancies: 1
Website: https://planned.com/
Salary: $35.00 per hour
Posting date: September 15, 2025
Expiry date: October 15, 2025
Company: Planned Enterprise
Location: Montreal, Québec
Position Type: Full-time, Permanent
Job Title
Event Success Manager – NOC: 12103
Wage and Hours
- Hourly wage: $35.00 CAD
- Hours of work: 40 hours per week, full-time, Monday to Friday
Job Duties
The Event Success Manager is responsible for the end-to-end delivery of enterprise events for Planned Enterprise clients, serving as the primary point of contact. Duties include:
- Managing client intake and overseeing event planning from start to finish.
- Leading supplier sourcing, contract negotiation, and supplier orchestration.
- Handling all contracting, payments, and registration/guest management flows.
- Coordinating room blocks, logistics, and event reporting.
- Enforcing company policy, service-level agreements (SLAs), and compliance standards.
- Capturing measurable cost savings and maintaining accurate financial and audit documentation.
- Leading the execution of events (primarily remote coordination).
- Delivering post-event ROI analytics and strategic recommendations.
- Providing product feedback to internal teams.
- Partnering with Sales and Customer Success teams to support adoption and business expansion.
Requirements
- Post-secondary education in a related field is a definitive asset.
- Minimum 2 years of professional experience in project management.
- Strong organizational skills with the ability to manage multiple complex projects simultaneously.
- Excellent negotiation, communication, and problem-solving skills.
- Proficiency with event management tools and MS Office Suite.
- Ability to work effectively with cross-functional teams and external partners.
- Knowledge of English is mandatory. Bilingualism (English and French) is considered an asset.
Benefits
- Medical insurance coverage.
- Dental insurance coverage.
How to apply
Please submit a cover letter explaining how you meet the requirements of this position along with your resume to Mr. Emeric Noel by email: emeric@planned.com