Guest Services Manager

Employer - Doubletree by Hilton, Kamloops

Job details - 
• Location - Kamloops, BC, V2C 2J5
• Work location - On site
• Salary - 36.60 hourly / 35 hours per week
• Terms of employment - Permanent employment, Full-time, Evenings, Mornings, Shift Work
• Starts as soon as possible
• Vacancies - 1 vacancy

Overview

Languages- English

Education - College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience to exempt the education requirements.

Experience - 1 to less than 7 months

On site Work must be completed at the physical location. There is no option to work remotely.

Responsibilities/Tasks - 

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Address customers' complaints or concerns
• Develop and implement business plans

Supervision
• 3-4 people

Additional information - 

Personal suitability
• Client focus
• Excellent oral communication
• Excellent written communication
• Team player

Benefits - 

• Dental plan
• Health care plan

How to apply - 

By email -
doubletreekamloops@yahoo.com