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Service Station Manager

Surrey - BC, British Columbia,CANADA
 
 
 
Job ID
:
#JP247-27570
 
Employer
:
Dee Motors Ltd
 
Job Category
:
Others
 
Posting Date
:
March 16, 2018
 
Deadline
:
March 11, 2019
 
Vacancies
:
1
 
Website
:
 
 
 
 

Employer: Dee Motors Ltd


dba Newton Service, 13573 72 Avenue, Surrey, BC, V3W 1K5


Location:  Surrey, BC
Job Title:  Service Station Manager


NOC Code: 0621
Positions Available: 01
Term: Permanent, Full time
Salary: $29.50 per hour
Start Date: As soon as possible.


Education:  High School
Experience:  1 to 2 years with increased responsibilities


Language: English


 


Essential Skills:


Staff management and leadership skills, Excellent communication, interpersonal, and organizational skills, Exceptional customer service skills, Advanced decision-making and problem-solving abilities, Ability to prioritize and maintain professionalism during high-volume periods.


Job Duties:



  • Set department sales objectives and submit annual forecast and monthly profitability reports

  • Organize department meetings and updates as needed

  • Interview, hire, train, develop, and motivate the Service Department team

  • Manage and develop team through regular feedback and annual performance reviews

  • Review and provide advancement opportunities

  • Handle elevated customer issues or complaints until resolution

  • Continuously monitor and improve Customer Service Index (CSI) ratings

  • Identify and implement strategic opportunities for improvement in department processes and spending

  • Establish and maintain a safe, positive work environment by ensuring staff compliance with safety requirements


Please email your resume along with your contact details to deeml2005@outlook.com