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Systems Technical Support Analyst

Mississauga - ON, Ontario,CANADA
Job ID
Buyer Group Canada Inc.
Job Category
IT & Web Design
Posting Date
April 10, 2018
Expiry date
July 10, 2018

Looking for efficient and reliable Systems Technical Support Analyst with 2 to 3 years of experience

Job Description:

Terms of employment: Permanent, Full time (40 hours/week)

Salary : CAD $ 29.00 per Hour
Location: Mississauga, ON
Vacancy :1
Start Date : As soon as possible

Job Responsibilities:

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.

  • Consult user guides, technical manuals and other documents to research and implement solutions.

  • Provide advice and training to users in response to identified difficulties.

  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts.

  • Participate in the redesign of applications and other software.

  • Provide business systems, network and Internet support to users in response to identified difficulties.

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.




College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work Experience

2 years to less than 3 years

Security and Safety


Transportation/Travel Information

Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Attention to detail

Personal Suitability

Accurate, Organized, Judgement, Reliability

Computer and Technology Knowledge

Networking software, Networking hardware, Intranet, Internet, Wireless networks, MS Office, MS Windows

Work Setting

Private sector

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