Systems Technical Support AnalystMississauga - ON, Ontario,CANADA
Looking for efficient and reliable Systems Technical Support Analyst with 2 to 3 years of experience
Terms of employment: Permanent, Full time (40 hours/week)
Salary : CAD $ 29.00 per Hour
Location: Mississauga, ON
Start Date : As soon as possible
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Provide advice and training to users in response to identified difficulties.
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
- Participate in the redesign of applications and other software.
- Provide business systems, network and Internet support to users in response to identified difficulties.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
2 years to less than 3 years
Security and Safety
Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Attention to detail
Accurate, Organized, Judgement, Reliability
Computer and Technology Knowledge
Networking software, Networking hardware, Intranet, Internet, Wireless networks, MS Office, MS Windows
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