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Systems Technical Support Analyst

Mississauga - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-28247
 
Employer
:
Buyer Group Canada Inc.
 
Job Category
:
IT & Web Design
 
Posting Date
:
April 10, 2018
 
Deadline
:
July 10, 2018
 
Vacancies
:
1
 
Website
:
 
 
 
 

Looking for efficient and reliable Systems Technical Support Analyst with 2 to 3 years of experience


Job Description:


Terms of employment: Permanent, Full time (40 hours/week)


Salary : CAD $ 29.00 per Hour
Location: Mississauga, ON
Vacancy :1
Start Date : As soon as possible


Job Responsibilities:



  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.

  • Consult user guides, technical manuals and other documents to research and implement solutions.

  • Provide advice and training to users in response to identified difficulties.

  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts.

  • Participate in the redesign of applications and other software.

  • Provide business systems, network and Internet support to users in response to identified difficulties.

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.


Languages


English


Education


College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years


Work Experience


2 years to less than 3 years


Security and Safety


Bondable


Transportation/Travel Information


Public transportation is available


Work Conditions and Physical Capabilities


Fast-paced environment, Work under pressure, Attention to detail


Personal Suitability


Accurate, Organized, Judgement, Reliability


Computer and Technology Knowledge


Networking software, Networking hardware, Intranet, Internet, Wireless networks, MS Office, MS Windows


Work Setting


Private sector


To Apply for this Job:


By e-mail:


jobs.buyergroupcanada@gmail.com