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User Support Technician

Brampton - ON, Ontario,CANADA
Job ID
Job Category
IT & Web Design
Posting Date
June 03, 2018
Expiry date
July 03, 2018

Employer       Active Security Enterprises
  City          : Brampton Job type  :   Career
  Region        : ON Hours     :   Full-Time
  Country       : CA Duration  :   Permanent
  Education     : University or above Experience  :   5 years or above  
  Salary        : 29.25 hourly
  Description   : User support technician
by Active Security Enterprises 

Job details
Location Brampton, ON
Salary $29.25 / hour
Vacancies: 1 Vacancy
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors
Terms of employment Permanent, Full time 35 hours / week
Start date As soon as possible
Employment conditions: On call, Early morning, Weekend, Night, Flexible hours Working hours from 23:30 to 06:30

Job requirements

Bachelor's degree

5 years or more

Ability to Supervise
5-10 people, More than 20 people

Own Tools/Equipment
Computer, Printer, Internet access, Cellular phone

Security and Safety
Bondable, Basic security clearance

Transportation/Travel Information
Willing to travel, Willing to travel regularly, Willing to travel for extended periods, Willing to travel overnight

Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Manual dexterity, Attention to detail, Ability to distinguish between colours, Sitting, Combination of sitting, standing, walking, Standing for extended periods

Work Location Information
Willing to relocate

Personal Suitability
Accurate, Team player, Excellent oral communication, Organized, Excellent written communication, Judgement, Effective interpersonal skills, Initiative, Client focus

Additional Skills
Supervise staff and other officials

Assigned Areas
Technical security services

Computer and Technology Knowledge
Linux, Unix, Device drivers, Networking software, Networking hardware, Networking security, Extranet, Intranet, Internet, Servers, Desktop applications, File management software, Multimedia software, Word processing software, Presentation software, Mail server software, Communication software, Programming software, Programming languages, Computer-aided design (CAD), Wireless networks, Oracle, TCP/IP, C++, MS Office, Visual Basic, MS Windows, Spreadsheet

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Supervise other technical support workers in this group, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work Setting
Help desk, Information technology, Security guard agency

Workers Supervised
Parking lot attendant, Security guards

How to apply
By email: