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Analyst, Systems Technical Support (NOC-2282)

Surrey - BC, British Columbia,CANADA
 
 
 
Job ID
:
#JP247-33828
 
Employer
:
Eye Immigration Inc.
 
Job Category
:
Others
 
Posting Date
:
August 22, 2018
 
Deadline
:
February 18, 2019
 
Vacancies
:
1
 
Website
:
 
 
 
 

Job Description:

Employer                       :      Eye Immigration Inc


Location                        :      Unit 211, 12885 80 Avenue, Surrey, V3W 0E6


Job Title                        :      Analyst, Systems Technical Support


Noc Code                      :      NOC 2282


Positions Available       :      1


Term                              :     Permanent, Full Time


Salary                            :     $29.75/hour


Start Date                     :     As Soon As Possible


Language                      :     English


Education                      :     College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.


 


Experience:        


Experience, certifications and education in computer science, computer programming or network administration is an asset.


Essential Skills:


·         Adept with technology.


·         Familiarity with Windows 10, Office 365, Windows Server, Ms. Office.


·         Basic knowledge of web development would be useful.


·         Ability to manage people and situations gracefully.


Job Duties


Consult user guides, technical manuals and other documents to research and implement solutions and keep manuals up to date.


Provide new employee training for internal software and hardware, and to all users in response to identified difficulties.


Provide desktop and network support services for local and remote employees of varying skill levels with technology (VPN, Windows 10, Microsoft Office, Adobe Acrobat).


Provide hardware and software support for local IT Operations, including installing and maintaining server hardware and installing and maintaining server software (Windows Server, Microsoft Exchange, Office 365).


Collect, organize and maintain a problems and solutions log for use by other technical support analysts.


Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.


Participate in the redesign of applications, IT Infrastructure and other software.


Train new user support technicians.


How to Apply:


By email to eii2014@outlook.com with your resume and cover letter.
Or by mail to PO Box 33607, Central City PO, Surrey, BC, V3T 5R5
or to Unit 211, 12885 80 Avenue, Surrey, V3W 0E6