Business Development Officer

RSN Logistics Inc.
7685 Bath Road
Mississauga, ON
L4T 3T1

Job Details

Work location: On site

Salary:
$32.00 hourly / 35 hours per week

Terms of employment:
Full-time employment

Schedule:
Day, Morning

Start date:
As soon as possible

Vacancies:
1 vacancy

Overview

Languages

English

Education

Bachelor’s degree in business administration, commerce, economics or a related field

Experience

Experience is an asset

On-site Work

Work must be completed at the physical location. There is no option to work remotely.

Work Setting

Transportation, freight and logistics company

RSN Logistics Inc. provides a range of transportation and freight services, including Full Truckload, Less-Than-Truckload, import and export container transportation, flatbed transportation, refrigerated transportation, heavy-equipment transportation, and container and trailer storage.

Responsibilities

Tasks

• Develop and administer business-development policies, programs and strategies to promote the company’s transportation, freight, import, export, container and storage services.

• Conduct market research concerning the freight transportation, logistics, intermodal container, Full Truckload, Less-Than-Truckload, flatbed, refrigerated and heavy-equipment transportation sectors.

• Design market-research questionnaires, surveys and other information-gathering tools to assess the transportation needs, service expectations and purchasing preferences of existing and prospective commercial customers.

• Conduct commercial and economic surveys to assess transportation-market conditions, business-development potential, customer demand and future industry trends.

• Collect and analyze information concerning freight volumes, transportation routes, customer industries, service demand, competitor activities and market conditions.

• Research consumers, competitors and the transportation marketplace to identify commercial trends, service gaps and opportunities to improve the company’s business-development and marketing strategies.

• Plan business-development projects and coordinate related activities with management, transportation carriers, freight terminals, warehouses, customs brokers, service providers and other commercial organizations.

• Assess potential business opportunities and develop strategies to attract new commercial customers, expand the company’s service areas and establish strategic business relationships.

• Review and evaluate requests for proposals, commercial service opportunities and transportation projects, and provide recommendations regarding market potential, operational feasibility and commercial viability.

• Respond to inquiries from businesses and prospective commercial customers concerning the company’s transportation capabilities, freight solutions and business-development opportunities.

• Conduct surveys and analyze information concerning the service-buying habits and preferences of businesses requiring Full Truckload, Less-Than-Truckload, container, refrigerated, flatbed and heavy-equipment transportation services.

• Evaluate customer-service processes and the overall service experience provided to commercial customers, and recommend measures to improve service quality, customer satisfaction and client retention.

• Analyze the effectiveness of promotional, marketing and business-development campaigns and recommend improvements based on customer responses, market data and commercial results.

• Develop and implement business-development plans to support the introduction of new transportation services, freight solutions, customer segments and service regions.

• Develop and apply e-commerce and digital business-development strategies to improve online service inquiries, commercial lead generation and customer engagement.

• Maintain and update databases of prospective customers, commercial leads, industry contacts, service providers and potential business opportunities.

• Prepare market-analysis reports, business-development plans, commercial assessments, research papers, presentations, statistical summaries and written recommendations for management.

• Provide research-based advice to management regarding market expansion, new transportation services, commercial-development initiatives and long-term business-growth opportunities.

• Maintain current knowledge of developments in the transportation, logistics, import, export, intermodal freight and commercial-shipping industries.

Supervision

No supervisory responsibility

Experience and Specialization

Computer and Technology Knowledge

• MS Excel

• MS Office

• MS Outlook

• MS PowerPoint

• MS Word

• Database management

• Internet and online research tools

Additional Information

Work Conditions and Physical Capabilities

• Fast-paced environment

• Tight deadlines

• Attention to detail

• Large workload

• Ability to work independently

• Combination of sitting, standing and walking

Personal Suitability

• Accurate

• Client focus

• Dependability

• Efficient interpersonal skills

• Excellent oral communication

• Excellent written communication

• Flexibility

• Initiative

• Judgement

• Organized

• Reliability

• Team player

• Analytical

• Proactive

How to Apply

Applicants must submit a resume by email to:

rsnlogistics67@gmail.com

Please include “Business Development Officer Application” in the subject line.

Only applicants selected for an interview will be contacted.